Support

If you have had any problems please feel free to comment below and we will assist you with a solution as soon as possible. For details on how to uninstall Win8 DVD Player see the following link: Uninstall Win8 DVD Player.

  • http://www.facebook.com/rbest1 Robert Best

    Help to play my DVD needed. I do not know how to get it to start playing.

    • Win8 DVD Player

      Open up Win8 DVD Player and Go to File – Open DVD – Computer – DVD Drive.

  • jjjetplane

    MP4 (H264 AVC) plays upside down

    • Win8 DVD Player

      This sounds like a problem with your file. Can you play the file elsewhere to check?
      We suggest you use Windows Movie Maker to rotate the video.

  • Whitey

    Excellent , Thank you very much ..

    • Win8 DVD Player

      You’re welcome!

  • tom

    cant get it to play

    • Win8 DVD Player

      What file format are you attempting to play?

  • Allen

    Does it play blue ray discs

    • Win8 DVD Player

      We do not support Blu-Ray Playback.

  • lebron

    how can i get this media player on to my website?

    • Win8 DVD Player

      You cannot embed the Player on your site.

  • gid

    After downloading the software, i notice my video is playing with the screen upside down. pls how can i correct it .

    • Win8 DVD Player

      Does your Video play upside down in other Media Players? We suggest rotating the file using a video editor such as Movie Maker.

  • Edel

    software downloading has stopped.

  • http://www.facebook.com/terrideco Terri Carrus Youngman

    How can I print something from Media Center

  • http://www.facebook.com/terrideco Terri Carrus Youngman

    For some reason I don’t know all my pictures also get downloaded into Media Player. Some only go to Media player. I cannot retreive any items.

    • Win8 DVD Player

      This is an odd issue we haven’t come across before. Simply right click on any of your pictures and select “open with” and then select “choose default program” and choose the program you wish to open your photos.

  • Lordbud

    Playing flac files the volume goes to zero after one or two minutes. No problems with youtube or any other audio. Computer audio works fine and is set at 100%. In fact I can still see the volume graph picturing the audio, but no sound. REinstalled MPL, REstarted computer a number of times.

  • Red

    Can I turn off the subtitles?

    • Win8 DVD Player

      That is not a feature supported by MPL

  • W Coles

    The installed Direct X End-User runtime is out dated. I installed your latest version of MP lite so why do I keep getting this warning. I am told to download and install the June 2010 release.

    • Win8 DVD Player

      This is a false error message and we are looking to remove it asap. For now simply close the message and the file should play.

  • michelle

    How can I play .dat files in video?

    • Win8 DVD Player

      Right click the file and “open with” Win8 DVD Player

  • quaildogusa

    i have installed media player lite on two of my computers. Ilike it very much because it is fast. However, on one computer it will not play any videos. It will just open the fine and sit there. If I clit on the arrow at the bottow left it poast amessage saying STOPPED. thanks, wayne

  • dale

    do you have a logitech version of mplite for couchtv viewing?

  • Ed

    my screen is upside down – how do i configure my player so that it plays the movie right side up?

    • Win8 DVD Player

      This sounds like an issue with your file. Have you tried your file in other players to see if this is true?

      • Angry User

        You don’t get it. Your player is flipping files upside down, and you forgot to add an option to rotate or flip the video so we can fix it in the player. That’s why these issues, and probably why no one is using your software. It seems like it almost will work well, but you better get your issues related to the upside-down video figured out. Pissed me off, I downloaded VLC.

      • Angry User

        You don’t get it. Your player is flipping files upside down, and you forgot to add an option to rotate or flip the video so we can fix it in the player. That’s why these issues, and probably why no one is using your software. It seems like it almost will work well, but you better get your issues related to the upside-down video figured out. Pissed me off, I downloaded VLC.

    • Win8 DVD Player

      If your file is the problem we suggest rotating it with Windows Movie Maker.

  • John

    Will this work on a 64-bit machine (Windows 7)? Thanks

    • ConverterLite

      Yes it will.

    • Win8 DVD Player

      Yes it will.

  • sariah

    I am trying to hook up my foot pedal with this player any suggestions?

    • Win8 DVD Player

      We have not yet tested this capability and unfortunately have no plans to.

      • Prismonic

        Any update on this? Seems like it would be easy enough for a techy. Anyone who loads voice files for work will have to bypass your program for another. How about it?

        • MediaPlayerLite

          We have no plans to look at this unfortunately.

  • John

    I had probems with comp. now can’t find my media player ? Call repair people I guess ?

    • Win8 DVD Player

      Use your search/Navigation bar either via the start menu or in “My computer” and search for Win8 DVD Player. If it’s not there then simply redownload from the site.

  • jane

    My audio and video aren’t in synch. Can anyone help?

  • Jane

    The audio plays at normal speed but the video is playing slow and they are out of synch. Can anyone help?

    • Win8 DVD Player

      This sounds like a problem with your file and not the Media Player unfortunately.

  • paul

    this program is playing all my videos upside down what to do to correct it

    • Win8 DVD Player

      We shall contact our developers to see why this is occurring. It seems to be a recent problem. In the meantime we suggest testing in other players and/or flipping the file in windows movie maker. As well as fixing the issue for our next update we will discuss adding a video rotating option.

      • http://profiles.google.com/lisak.lisa Lisa Lisak

        Um… windows Movie Maker does not accept MP$ out of the box…

  • tcooks

    its playing my videos upside down

    • Win8 DVD Player

      We shall contact our developers to see why this is occurring. It seems to be a recent problem. In the meantime we suggest testing in other players and/or flipping the file in windows movie maker. As well as fixing the issue for our next update we will discuss adding a video rotating option.

  • lee

    hi i`ve just installed the media player to play mts files and the music is ahead of the picture so they are not in sync with one another!

    • Win8 DVD Player

      Have you tried in another media player? This sounds like a problem with the file.

  • Don

    mp4 file is playing upside down and backwards

  • lordmuffin

    Is there any repeat option

    • Win8 DVD Player

      That is not a supported feature unfortunately.

  • lily

    How do I play a 3gp on this system

    • Win8 DVD Player

      Simply drag the file into our Player or got “File – Open File…”. If your 3GP File is not playing then it is corrupt.

  • elyse

    hi i cant get the avi file to play. do you know how i fix this?. thanks

    • Win8 DVD Player

      Simply drag the file into our Player or got “File – Open File…”. If your AVI File is not playing then it is corrupt.

  • matt

    it won’t install!

  • musomaniac

    i get this message The installed Direct X End-User runtime is out dated. I installed your latest version of MP lite so why do I keep getting this warning. I am told to download and install the June 2010 release i have tried closing the message and the file does play , but theres no sound , its an asf file ? any ideas ?

    • Win8 DVD Player

      This is something we are looking into and should have fixed for our next update. As for your ASF File, it sounds corrupt. Can the sound play on other players?

  • http://www.facebook.com/tonyrejects Antony Ashby

    videos are playing upside down

  • http://www.facebook.com/tonyrejects Antony Ashby

    video playing upside down and reversed

    • Win8 DVD Player

      We shall contact our developers to see why this is occurring. It seems to be a recent problem. In the meantime we suggest testing in other players and/or flipping the file in windows movie maker. As well as fixing the issue for our next update we will discuss adding a video rotating option.

  • Mike

    MPlite is playing the movie upside down. How do I rotate it?

    • Win8 DVD Player

      We shall contact our developers to see why this is occurring. It seems to be a recent problem. In the meantime we suggest testing in other players and/or flipping the file in windows movie maker. As well as fixing the issue for our next update we will discuss adding a video rotating option.

  • Mike

    It is playing an mkv file.

  • http://www.facebook.com/bill.husbands.7 Bill Husbands

    We are downloading MOV files from a canon digital slr and are wanting to burn the video to a a dvd. Will this burn to a dvd?

  • Tan

    I need to be reminded how to download a video from youtube to mp lite please.

    • Win8 DVD Player

      You will have to use online software to convert youtube urls to a file format we support.

  • Jason

    playing files flipped vertically

    • Win8 DVD Player

      We shall contact our developers to see why this is occurring. It seems to be a recent problem. In the meantime we suggest testing in other players and/or flipping the file in windows movie maker. As well as fixing the issue for our next update we will discuss adding a video rotating option.

  • Roy F

    My down-loaded version keeps looking for an up-dated version. Is there a version higher than the the version I am running? How o I get it?
    Roy F

    • Win8 DVD Player

      This is an error. Click “Help” and then “Check for updates”, to be sure. We shall contact our developers to see why this is occurring. It seems to be a recent problem.

  • http://www.facebook.com/kayepitts.butts Kaye Pitts

    Not sure who to ask. Trying to install Memorex mp3 MMp8564 player disc on new windows 7 laptop., says not compatiable. Never used it before.
    Kaye

    • Win8 DVD Player

      Memorex are not related to Win8 DVD Player. You shall have to contact them directly.

  • Cherrie

    my movie shows upside down, how to fix it?

  • Jibberyerkibber

    my picture has a thin green line across the bottom of the screen. Any way to get rid of it? Thanks.

  • tony2 the Maestro

    Do you have an Apple platform version of Win8 DVD Player?

    • Win8 DVD Player

      No we do not unfortunately.

  • Stan

    Videos are up-side-down. How can I correct it?

  • Jibberyerkibber

    Green line was my monitor settings. Thanks.

  • Rey

    Installed media player lite- install went smoothly. But when viewing Dvds the picture is upside down. How do i correct? Running windows 7, 1gb memory. the other players are working correctly

  • Tom

    the image is upside down

  • Adrian

    Are you planning to offer a client for Windows 8 RT? If so then in what timeframe?

    • Win8 DVD Player

      we are considering it. Why do you ask?

  • Joseph

    MPL says cannot render this file it’s an FLV file

  • Dave E

    Hi. Replaced Real Player with Media Player Lite. How do I get it to play my .ra and .rm files from my language course? Tells me can’t render file. Plays my .flv files just fine.

  • http://www.facebook.com/john.witcombe John Witcombe

    I have down loaded a bigpond film and it will not run on either windows m/p or on mplite media player any ideas why? thank you.

  • Trudy

    Before opening a .mov file a message comes on my screen which says, “The installed DirectX End-User Runtime is outdated. Please download and install the June 2010 release or newer in order for MPL to function properly”. I just click OK and then MPL works fine! I only installed Win8 DVD Player today (Oct.14). How do I stop this message from appearing on my screen and what does the message mean anyway?

    • Win8 DVD Player

      We are aware of this message and are looking to fix it in the next version of Win8 DVD Player. The message does not affect the software so the message can be ignored.

  • Tom B

    Error message fussing about updating directx. I updated but continue to recieve error message. Tried uninstall and reinstall. Didn’t work. What are my options.

    • Win8 DVD Player

      Can you please give me the error message as this would help find a solution.

  • Joe

    can’t rotate video. How do I do this?

    • Win8 DVD Player

      Unfortunately Win8 DVD Player does not support video rotation. To do this you would have to import the video into a video editing program such as Windows Movie Maker, then export the rotated video. Once exported you should be able to view the rotated video in Win8 DVD Player.

  • nicky

    i can get cd to play but have no option on viedo display in windows media cannot play dvd

    • Win8 DVD Player

      Are you trying to play a CD or DVD? And are you playing it through Win8 DVD Player or Windows Media Player?

  • mark

    Mines upside down too!!! Think it needs uninstalling..waste of time..

  • scott

    where do i get the latest runtime codec?

  • http://www.facebook.com/norman.crowell1 Norman Crowell

    I am a disabled veteran. I found an organization that was kind enough to donate an HP desktop computer to me. It has Windows 7 installed. It also has VLC Media Player and Windows Media Player. I could not get either to play a DVD. I downloaded MPlite and I can’t get it to play a DVD either. I don’t understand why. I am very frustrated and I don’t know what I am doing wrong. I believe I am following the steps correctly and trying to troubleshoot but I am having no luck. Can you help?

    • Win8 DVD Player

      Have you tried another DVD? But it looks as if the DVD you are trying to play is corrupt as VLC plays nearly all video formats.

  • JERRY BORIS

    ANY DOCUMENTATION TO CONNECT SMALL DVD PLAYER TO SMALL VIZIO TV MONITOR

  • Ianser

    Just downloaded MP Lite 19/10/12, plays all videos on my hard disk (avi, mp4 etc) horizontally and vertically flipped. (Do not have a problem with any other video players)

    • Win8 DVD Player

      We shall contact our developers to see why this is occurring. It seems to be a recent problem. In the meantime we suggest testing in other players and/or flipping the file in windows movie maker. As well as fixing the issue for our next update we will discuss adding a video rotating option.

  • Larry

    How can I open FL files?

  • [email protected]

    dvd player stuck on zoom..how can i undo it

  • MickeyZ

    This player will not play the video games on Facebook Also,I attempted to look at a Porn video and it too will not Play.

  • jmeyers

    Will not recognize .264 file format

  • Rachel

    Is there a continuous play feature in MPlite????

  • Colin

    Same problem as Jason. All videos are upside down!

  • wizzy

    ts file won’t play. Cannot render the file error message.

  • kirky

    downloaded it twice, plays a good picture, only problem it’s upside down.

    • Win8 DVD Player

      Downloading the codecs from this website – http://www.divxmovies.com/software/ – may solve the problem. We have had other customers having this problem but unfortunately we haven’t heard back if this solves the problem. If you could reply, letting us know if this solved your problem then we can look into implementing the solution to our next version. Thanks.

  • jds
  • Scott

    I was unable to convert my voice recorded file a “.amr” file. I did not see this format mentioned in the help section. What am I doing wrong?

  • mrscgreid

    I wanted this player to open .asf media but it won’t open or play them.

  • Michael

    Does MP Lite support 5.1 surround sound?
    If no, can you suggest a player that does.
    Thanks :)

  • lisa

    will not open dss file

  • fio

    vob file opens and plays but with no audio

  • william

    is there a “rotate screen” feature (example: rotate 90 cw) available during playback?

  • Les

    wont down load

  • Evan

    Don’t like InstallIQ. Will get this somewhere else. Careful, some free media players have viruses attached.

  • Zoot

    No controls , it just sits there. I have uninstalled and reinstalled ,same thing.. A waste of time .Done

  • Svens0n

    Hi there.
    Today an annoying pop up message appears saying “A new version v0.4.00 is available” every time when I open MPL

    How to disable it please?

    Thanks.

    S.

  • GRC

    Can I download a previous version of lit till the problems with Directx error messades has been resolved?

  • Steven Tweed

    Can’t remove the notice that I’m using the most recently updated version.

  • Steven Tweed

    Unable to stop the message of “You are using the most stable updated version” from popping up.

  • Steven Tweed

    How do I prevent the message letting me know I’m using a stable version from popping up?

  • http://www.facebook.com/lee.meeks.50 Lee Meeks

    Installed new ver 0.4 and now every time i play a video i get a update checker msg of that “you are already using the latest stable version”. It does this even after i unchecked automatically check for updates.

  • gerald glancy

    today a message came up;the installed directx end-user runtime is outdated. down load june2010. i have uninstalled and installed the latest version, but same message apears.why

  • Mike62

    How to get rid of this annoying update checker message?

  • stevenwaltmire

    need subtitle for deaf and hard of hearing – subtitles are greyed out on menu

  • klikvic

    I want to play some MP4 files downloaded from the internet. I have installed MPlite, but when I ask it to play, the play menu says it is “stopped”. I’m not able to “unstop” it

  • Itamar
  • Petr

    How to completely disable checking for updates and all informational messages,

  • joe@goodtimes

    Plays mts, wmv, avi & flv formats fine, Won’t play vob format; load vob file, hit play & slide immediately slams over to right stop & screen remains black.

    • joe@goodtimes

      I tried another vob file and it works fine, so the first vob file that I had was defective and the problem. This is a great program; thanks.

  • Blackbossalini78

    I Have a mac and the player wouldn’t download properly, Is there anything that i could do to get the program to download correctly?

    • Win8 DVD Player

      Unfortunately Win8 DVD Player is not support on Mac at this time.

  • David

    Started download of v-0.4 and AVG Security (2012) software advised that this contained a ‘threat’. Your comment?

    • Win8 DVD Player

      This is a ‘False Positive’ and we are working with antivirus companies to remove our software from their ‘Threat’ databases.

  • bob

    no sound

  • Jeff

    I am having the same problem some other users are having…..when I had version 0.3 everything worked fine. Now with version 0.4 i get a update checker msg of that “you are already using the latest stable version and my files will not play!!! Please Help!!!

  • Sandy

    I’ve downloaded the app but the install wizard does not launch

    • Win8 DVD Player

      If you could find where the installer was downloaded to and run it through that, it should launch.
      Thanks
      Adam

  • StevieC54

    I just installed Media Player Lite on my laptop running Vista. I did get the proper Direct X. However, when I load a file to play, the player goes to STOP and will not play. I just stays in stop.
    How do I fix this?
    Thanks,
    Steve

  • Tom

    spybot has terminated mediaplayerlite_d166371.exe – says it is malicious software. Talk to me!

    • Win8 DVD Player

      We are currently working through antivirus companies that are showing Win8 DVD Player as a threat. We are not a threat to your PC. Our software is clean.
      If I may ask, which antivirus software are you using, so we can contact them.
      Thanks
      Adam

  • leroy

    I have a coby mp3 player, need to know how to down load to window 8 computer desk top

  • Dan

    Every time I close Media Player Lite a mpl.exe remains running in my Windows XP pro SP3 process manger. I have to manually remove them to eventually avoid an unstable system. Did a bing search on the matter and some people seem to think that it is a viris. Any ideas on how to stop mpl.exe from being left behind in the running process/device manager. Dan

  • hannah

    Getting a message regarding my loading of subtitles: “to load subtitles you have to change the video renderer type and reopen the file”.
    What does that mean? and What do i have to do?????

  • Cable

    how do i disable the subtitles?

  • Ashley

    Just installed, all movies are playing upside down, sounds is good quaility, but picture is very slow and delayed. Help.

    • Win8 DVD Player

      We believe it is down to a codec issue. If you could download DivX codecs, this should solve the problem.
      Thanks
      Adam

  • salvita

    bueno

  • troothteller

    Why does Media Player Lite create so many temp files that will not respond to the Delete command? I prefer to delete such files manually rather than use a 3rd party cleaner that will mess up Windows Registry. What of Media Player Lite runs in the background that interferes with deleting these files? Is it under msconfig, Task Manager or Services? I would just like to disable the processes long enough to delete temporary files.

    • Win8 DVD Player

      Win8 DVD Player does not run in ‘background’ once it has been closed, the software no longer runs. Also I have checked my own temporary file folder and there is no temporary files for MPL.
      Sorry for any inconvenience,
      Adam

      • troothteller

        The folder that has those files would be c:windowstemp. Check that one. Mine must have over 100.

        • Win8 DVD Player

          I have checked said folder and I have no MPL temporary files.
          Sorry for any inconvenience,
          Adam

          • troothteller

            Maybe its this Win 7 64-bit quirky system I have that Media Player Lite runs on. This OS seems to need more storage than others. I will never purchase another 64-bit system again!

  • cally

    it wont respond once i select the dvd ??

  • SeaStorm

    Do not use this player. Its a key logger. Embeded.
    Everytime I tried to open it all my protection program (virus program, malware program) went ballistic.
    And denied me access to it. BE AWARE.

  • JCA

    I have downloaded and installed version 0.4.1.0, when I try to play a ts file it errors with the message “cannot render file”. I’ve tried several ts files but they all show the same message

  • kenneth

    i want Burn CD or DVD from HP computre

    • Win8 DVD Player

      Use ConverterLite to burn an audio or video to a CD or DVD.

  • kenneth

    4094333100

  • Mo

    On apple???? No. Not buy money money money

    • Win8 DVD Player

      Unfortunately we are not compatible with Mac OS. Sorry for any inconvenience.

  • Mike

    media player lite automatically puts its header on all my audio files and now I cant export them to my digital hard disc recoder in my recording studio because it doesn’t recognize them as wav files. how can I change these files back to their original state?

  • SteveT

    I have tried every setting and the movies play upside down. Running Windows xp

  • Saska

    Kindly inform me re.this matter.

  • Mark graves

    Hi,
    I recently tried to upgrade to the latest Realplayer, and I wanted the one that I could download video’s, and burn to dvd, I use to be able to do this old realplayer, but when I upgraded, I could no longer do this funtion, so I proceded to buy your new sftware, but after filling in all my Infomation, it would not go thrugh, I beleive this software was $39.95, or something like it,I was willing to purchace the software.
    Mark graves

    • Win8 DVD Player

      MediaplayerLite is a free software to download. We do not offer a purchasing option. You may have come to the wrong forum.

      Adam

  • Florry

    Could you please advise me on the procedure to download music from your computor to an MP3 player. I have the “Dummies books” and spoken to computor sales people, but still can’t achieve it?

    • Win8 DVD Player

      Okay, to begin, your MP3 player should have a USB cable that plugs into the MP3 player and your computer. Once the MP3 player is connected to your computer, you go to ‘My Computer’, there should be your MP3 Player there. Then open your music folder or where your music is located. From there you can copy the music to your MP3 player. To do this right-click on the music file, select copy. The in your MP3 player folder right-click again and select paste. The music will then be copied to your MP3 Player.

      I have also included this video tutorial from YouTube to help you further – http://www.youtube.com/watch?v=O_tsn77jR44

      Hope this helps,
      Adam

  • dummmy

    need help!!!ive never transfered music from computer to mp3,im having no luck.help!!!!!!

    • Win8 DVD Player

      Okay, to begin, your MP3 player should have a USB cable that plugs into the MP3 player and your computer. Once the MP3 player is connected to your computer, you go to ‘My Computer’, there should be your MP3 Player there. Then open your music folder or where your music is located. From there you can copy the music to your MP3 player. To do this right-click on the music file, select copy. The in your MP3 player folder right-click again and select paste. The music will then be copied to your MP3 Player.

      I have also included this video tutorial from YouTube to help you further – http://www.youtube.com/watch?v

      Hope this helps,
      Adam

  • john

    Your player works great and I love it, but I keep getting a message “directx end user runtime is outdated. download and install june 2010 release or newer for mpl to function properly”…… whats the deal? Thanks in advance.

  • sullest

    media player wont play AA files

  • Jake

    under my files it says media player lite and i deleted it and i even re-rendered the files and its still there and i dont want it on.

  • Trixx

    I recommend uninstalling MPlite. When I tried to update it to get rid of the annoying pop up that apparently a lot of other uses are experiencing, I get a message from my virus checker saying a process has been stopped due to a Trojan injection. I see a lot of other users are asking how to disable this ‘feature’ popup but no response from support.

  • teresa

    I downloaded this player trying to play mp4 files. everything is good except the player plays the whole movie upside down and backwards how do I fix this issue?

    • http://profiles.google.com/lisak.lisa Lisa Lisak

      Same here… Works with Winamp… What do you expect for free?

  • Siestaman

    My files are playing upside down and back to front! Why? It seems that this is a problem with your software!

  • jayrob41
  • C

    cant seem to get subtitles to pick up on my movies?, i know R.Click and go to subtitles tab…….only thing it isnt a option , as in its greyed out instead of bold like a click~able option

  • carlo

    how do i change it from stereo to mono????????????

  • wordsnob

    How do I play the whole dvd properly? I tried to play each of the 2 IFO
    files, and they have no audio. There are 7 VOB files in all, and 2 BUPs
    are in the folder as well, but I thought I was supposed to select an
    IFO. Can you help?

  • me

    lost the whole boarder surround including all controls no close button no volume no minimize not play or pause just the bar down the bottom please help it used to be so good now I can barely use it

  • scvint

    can not render this file

  • rezh

    its not working :( I have windows 8… is that the issue? I get a message saying I may not have permissions or something but I am the only user and administrator too… please help

  • Ben

    Can’t get subtitles, although films have them.

  • Bert Davis

    The version you downloaded to my system will not work. Reviewing the help feature, I was informed that I am not using the latest version. How do I update to the current version?
    .

  • quigley

    I get the message directx end-usser runtime is outdated. I uninstalled then reinstalled from your website. I still get bthe same message.

  • [email protected]
  • http://www.facebook.com/bsopher Brian Sopher

    My quick links are all gone since I talked with one of your people yesterdsy, what is happening!

  • Mykull

    Does this player support hdmi 1.4? Meaning will it feed both audio and vidio out to a TV through one HDMI cable?

  • http://www.facebook.com/bsopher Brian Sopher

    Just talked to a guy who was going to fix this mess up, that you couldn’t, where is he !

  • bwo

    wmv files don’t play on Server 2008 R2, but same install image plays the same wmv file from either XPp or Win7p. Status line says “Cannot render the file”. All other file types play fine on Server 2008 R2.

    • bwo

      Forgot to add that I’m attempting to use version 0.4.2 of MPLite

  • Phil G

    When I open my folder, all I see are LITE logos!! I used to see a thumbnail showing what video it was. NOW I have to play them all until I come to the one I want to see. HOW can I get the video thumbnails back?? Or do I have to delete MPLITE and use something else?

  • ChrisS

    When playing back an .avi file I took on my camera it is very dark. Is there any way in MPLite that I can lighten up the movie when I play it.

    • Win8 DVD Player

      Yes you can go to “View” – “options” – “miscellaneous” and change the lighting from there.

  • http://www.facebook.com/suzanne.walker.3975 Suzanne Walker

    Background music and noise perfect but audio either very low or non existent on about 70% of movies or shows I try to watch.

    • Win8 DVD Player

      This will be an issue with your computer or files.

  • neilpat

    I get the message “cannot render file” when trying to play a music file – why is that?

    • Win8 DVD Player

      what file format is it?
      Have you known the file to play OK before?
      It’s probably a corrupt file.

  • jayrob41

    I have been using media player lite with my norton internet security program for months. I had to do a new install due to a sys crash.. Now my norton indicates several mplite files are “trojans” and won’t allow me to install. Do you have any insight? Pls advise. [email protected]. Thanks

    • Win8 DVD Player

      Hello

      This is a False positive and is not actually a virus. Could you send us the virus code that Norton comes up with and we’ll contact them to have it removed?

  • Modi Harshad

    Hello,

    I have downloaded source of mediaplayerlite but I could not able to build solution in windows7. may be due to GCC version.

    I got this error:
    Error 4 error LNK2019: unresolved external symbol __imp__curl_easy_setopt referenced in function “public: void __thiscall CMPlayerCApp::checkUpdates(void)” (?checkUpdates@CMPlayerCApp@@QAEXXZ) D:mediaplayerlite-srcsrcappsmplayercmplayerc.obj mpc-hc

    libmingwex.a file is not exits in GCC 4.7, GCC 4.8.

    can someone help me ?

    Thanks in Advance

  • mark

    I’ve just downloaded your software MP Lite to play videos off an old HDD player’s drive. They are in .FLI format under a .FOB folder. Your player recognises the file, but errors with “Cannot render the file”
    What does this mean and can I fix it?
    Thanks, Mark

  • Bill

    You have a great program. I love being able to play my mp4 videos. But I recently have ran into a problem.a lot of times when I’m watching a video/movie it will minimize my fullscreen. I always put it in fullscreen, but a lot of times it will automatically minimize itself while watching. How can I fix this issue? Please and thanks.

    • Win8 DVD Player

      This is an odd occurrence. You start playing the file, switch to fullscreen, watch for a while until it eventually automatically closes full screen? Has this happened many times?

  • mel

    not able to proceed with download

  • knglerxst

    Don’t install this program. It installs toolbars without your permission.

  • Ron

    my video is playing upside down and the text is backwards…..

    • Win8 DVD Player

      You can hold down alt and use the arrow keys on your number pad to rotate the video.

  • CC in Tennessee

    videos are upside down……how do I flip???
    CC in Tennessee

    • Win8 DVD Player

      Hello. Is this a problem with your original file? because you may need to use a movie editor program as Win8 DVD Player offers no flipping functionality.

      • Win8 DVD Player

        Actually even better you can hold down alt and use the arrow keys on your number pad to rotate the video.

  • Jo

    I installed the newest version and now it will not recognize that there is a DVD to be played

    • Win8 DVD Player

      What drive do you have your DVD?

  • ajwnet

    Downloaded fine, but cannot install without an internet connection.
    Any possibility of a “full” no-web install?

  • larryofknollwood

    Need to do a 90 degree rotation. Don’t see an option for that, am I missing it?

    • Win8 DVD Player

      Hold down alt and use the arrow keys on your number pad to rotate the video.

  • disqus_ts60E0aWMc

    loop points ?

    • Win8 DVD Player

      This is currently not a feature.

  • Dave Mack

    MPL – with the latest version – has stopped playing MP4 files. It comes up with the error message asking me to send you the dump file but i can’t see where on this website I can do that. Pse help. Thanks.

  • SteveB

    downloaded the player to run my mkv format films but it says that it cannot render it when I try to play it?

    • Win8 DVD Player

      This is usually an issue with the File itself. Where did you get the file from?

  • quilp

    how do I play all files in a playlist one after the other like a cd

    • Win8 DVD Player

      Go to Play -> After Playback -> Play next in the folder.

  • loveMPL

    I have 2 identical files in size, security and everything else I can see, but one plays and the other says “cannot render the file”. Very bizarre. These are downloaded flv files, In one instance, one file is from 12-23-2012 the other 6-23-2013. On the file that plays View | Renderer Settings | Presentation | …both full and half floating point are greyed out, but NOT on files that cannot be rendered. O/S is Vista business 32bit. Same happens on some mp4′s. What possibly could of touched these files to keep them from playing.

  • loveMPL

    Nevermind my last entry. I’ve just had the weirdest and most random case of file coruption that i’ve ever encountered. Thanks Windows/Microsoft. Nothing in the event viewer or other logs to indicate what happened either. Some files cannot be rendered and others play the wrong video completely.

  • Tom Fox

    Cannot render the file

    • Tom Fox

      i get this some times when i try to play videos i can play on other players just find oh and btw I LOVES Win8 DVD Player

  • Tom Fox

    Win8 DVD Player is the best player in the world thanks to both God And His Son Jesus Christ for giving you guys this great idel all them years ago and thanks to all the staff of Win8 DVD Player as well

  • qshots1

    Just installed MPL, and so far, so good…BUT why, oh why is there no option at all for random play (shuffle) of music files??

  • A Curiae

    I just downloaded it, well lovely clear pics

    BUT
    everything is uPside down and writings reversed:-)
    its funny, but its not..
    looked through all the tabs n things but couldnt find anything that looked like the rotate tabs you get in picture viewer etc.
    help..
    I have 3 dvds to watch quickly before the Library wants em back:-(

  • JAD

    about half my Win8 DVD PlayerMP4 files (ALL the newest ones) won’t play and give the message “CANNOT RENDER FILE”. HELP!!!

    • Win8 DVD Player

      It sounds like your MP4 file (container file) contains a codec that we do not support. We will
      look to update the supported codec list in future but for now you will
      have to download a codec pack for whatever file format you are trying to
      play. Or try using VLC media Player.

  • JonD

    keep getting ‘cannot render file’ message. what is this?

    • Win8 DVD Player

      It sounds like you are using a container file that is supported but
      inside that container file is a codec that we do not support. We will
      look to update the supported codec list in future but for now you will
      have to download a codec pack for whatever file format you are trying to
      play. Or try using VLC media Player.

  • ali

    i cant play the mp4 file

    • ali

      The same as jad

    • Win8 DVD Player

      It sounds like your MP4 file (container file) contains a codec that we do not support. We will
      look to update the supported codec list in future but for now you will
      have to download a codec pack for whatever file format you are trying to
      play. Or try using VLC media Player.

  • nauj

    Have like a hundred photo and video files that I would like to burn all at once. How can I do it?

  • nauj

    As for everybody who is having trouble rotating photos and videos, after trying windows media player and using the alt keys, I finally downloaded “irotate” from irotate and found it very simple to use without having to rotate the display screen, which is another possible solution.

  • Rataz

    having trouble playing Blu Ray discs, says cannot render file

  • EazyEP

    the new update, i cant download it. it said i needed to delete temporary files, when i did that, i still cant download it! also tried the direct download link: http://dl.installiq.com/downlo… and that also said same thing

  • Brian

    I am able to play video, but the associated audio does not work. “MPL audio renderer is broken, do not use.” shows when hovering cursor over audio renderer options. Any ideas how to correct this?

  • Name

    I downloaded and hopefully installed the s/w, but where did it go? I don’t see it anywhere on my laptop.

    • Win8 DVD Player

      Simply open up “My computer” and enter it into the search bar.

  • penang

    Every thing plays upside down, and also flipped (left to right).

    Maybe it is the codec problem.

    Is there a way to solve this problem ?

    • Win8 DVD Player

      We are currently investigating why some videos play upside down but for now simply hold down the alt key and use the number keys on your keyboard to rotate.

  • Cherrypie

    why does the movies play in twin view side by side. Ive tried to look at settings but i cant find it. i want to see only one image. Pls help.

  • Joe

    Not able to play .mov files from iphone5

  • ted

    is there a random play facility

    • MediaPlayerLite

      Unfortunately we do not support a shuffle/random feature at the moment. Good idea for our next version though!

  • Reach

    We can open the MP4 file, but no sound. Could you advise for me?

    • MediaPlayerLite

      This sounds like a problem with the file itself rather than the player. Did you convert a protected file? Where did you get the file from? iTunes?

  • Schwagg

    Every file (or at least most files) audio seems to be a second or two behind the video and turning “vSync” on and off doesn’t seem to do anything. The delay is barely noticeable most of the time but I’m wondering if there’s a way to fix it.

  • berto

    my mp4 is repeating the same song

    • MediaPlayerLite

      Could you explain further the issue?

  • gingerblonde

    not sure how to search or download help please!!!!!!!

    • gingerblonde

      as in I already have the program downloaded but idk how to search for anything or download anything im not a computer person so idk where to even start

      • MediaPlayerLite

        Ah we already responded to your first comment. I don’t understand. MediaPlayerLite is a Media Player for files not a search Engine.

    • MediaPlayerLite

      Are you having trouble downloading MediaPlayerLite? Here is the direct link: http://download.mediaplayerlite.net/setup-mediaplayerlite-0.4.exe

  • Aled

    Video and sound are not in sync when playing mp4 format.

  • Maurice Ward

    EXE. file will not download.

  • Kelvin

    Please can you help me to rotate my MP4 viewer to the vertical. I’ve just downloaded it to view our Great-Grandchild, who was filmed on an I-phone or similar, and he is going round horizontally instead of vertically. As you can guess, we are Silver Surfers, keeping in touch with our worldwide family

    • MediaPlayerLite

      No problem. Simply use the “alt” key next to the spacebar and use the numbers to the far right of your keyboard to flip vertically or horizontally. 4 & 6 flip horizontally and 8 & 2 flip vertically.

  • Crabby Ass

    A Trojan is included! Whoohooo! Lame ass fucks.

  • eric

    Norton’s will not allow instalation. Too much foistware included in the installer package. I realiize you need to make some money, but I will not be updating to new version.
    Eric

  • Wayne

    Norton states download is unsafe and will not allow it to be downloaded

    • MediaPlayerLite

      This is a false positive. The installer is safe. Also note that we offer multiple products throughout the process so look out for them.

  • allen

    im not sure if im the only one with this problem but ever since I downloaded the latest version my videos keep fracturing, stopping/freezing and I get constant messages about the playback stopping… all of these problems persist about 90 percent of the time now when before it was absolutely perfect. I regret downloading the latest version but if there is a way to fix this I would really like to know

  • K K Kelkar

    when i play any video through Media player classic home cinema i can hear only the sound and cannot view the pictures.how to resolve this problem?I have the latest version.

  • Sam

    The new version I downloaded today 0.4.4.0 shows a date stamp as default. How do I hide it ?

  • Jon Mamonski

    Hi
    I have a Lattitude 10 tablet with Windows 8 Pro
    After install, when attempting to play a movie I
    get this error message: “cannot render the file”

    can you help?
    Jon M

    • MediaPlayerLite

      Hello

      This is a problem with Google forcing desktop software to target tablets as well as desktops. In the past we were able to filter out tablets. But now Google believe desktops and tablets are the same thing.

  • katie

    I just downloaded MPL and now every time I go to play a file (Mp4) the player automatically stops it before it begins playing. What’s worse is that I cannot seem to get it to play. The bottom left hand corner consistently says STOPPED. Help?

    • MediaPlayerLite

      Is this happening with one particular file or multiple MP4 Files? If so then that might deduce that the file is the problem and possibly missing codecs.

  • Nate

    During all movies I watch in fullscreen mode, it randomly exits fullscreen at different parts of the movie. How can I keep it in fullscreen mode? It does this on all the computers I use it on.

    • MediaPlayerLite

      Hello. This sounds like an external problem to me. This has never been an issue in the past.

  • shubham

    how to play .h262 file(Fullseg video) ?
    Please help

  • r0bin

    Congratulations on creating the best free DVD player ever! The only nuisance I’ve got a problem with is trying to get rid of the mouse cursor during movies. Could you help me please?

    • MediaPlayerLite

      Hi there Robin. Glad you like the product.

      We cannot replicate the problem on our test machine so this has been escalated to our development team to look closer at. We’ll get back ASAP.

      Regards

  • disqus_GS46e5I0h0

    it doesn’t show the video on realdownloads from youtube. it just plays the audio.

    • MediaPlayerLite

      Hi there, As discussed previously, we advocate using another Youtube downloader such as KeepVid.

      Regards

  • Mester

    Files menu does not open

    • MediaPlayerLite

      Hi Mester,

      This is the first time we have been made aware of this problem. Have you tried downloading our latest version?

      Regards

  • Rusty

    I have MPLite files from a video camera that I want to put on DVD. Do I need to convert them to another format first? If so, what should I use to do this?

    • MediaPlayerLite

      You can use another product such as ConverterLite to burn straight to DVD if other forms of burning don’t work. There is no reason why your files should need to be converted.

      Regards

  • RBS

    Hello,
    I’ve just updated my player and have tried playing some recently downloaded You Tube MP4 video files. The picture is fine, but there is no audio. Same problem on VLC player and WMP.
    I have been using a VSO Downloader which has previously worked well. Is the problem likely to be at the download end or the playing end? Have You Tube changed the way they deliver MP4 files? Please advise.
    Thanks.

    • MediaPlayerLite

      Hi there,

      We have tried to imitate this problem using KeepVid and MP4 format, and it was successful so we suggest using that as it sounds as if the problem is on the download end.

      Regards

  • Sam.

    I already mentioned that after downloading version 0.4.4.0 that a datestamp had appeared as default without any way of hiding it. I do not appear to have received an answer, and neither seems the problem to have been addressed with version 0.5.0.0 which I’ve just downloaded. I’d be grateful if you could answer my query. Thank you.

    • MediaPlayerLite

      Hi Sam. Sorry for this problem. We have been having trouble replicating this but will look again ahead of our next update. Regards.

  • Cherie

    It won’t play a DSS file.

  • mm

    this is fake and filled with viruses!!

    • L. C. Kip

      I can confirm that. My dowload was blocked by Avira. Sent the file to their Virus Lab an they confirmed a virus. This is not reliable software!

  • L. C. Kip

    I tried to install the software but Avira Internet Security blocked it. Avira detected: APPL/InstallIQ, .Gen5. To be sure I sent the file to Avira and they confirmed that there is a threat. How is that pos-
    sible. Have you a solution?

    • MediaPlayerLite

      Hello. We are also in talks with Avira and many other Anti Virus Software due to being flagged as a virus due to a false positive. We shall hopefully have these detections removed soon enough. Sorry for the inconvenience.

  • L. C. Kip

    I just unsubscribed from this forum. MPLite is CRAP!! De installer spreads a virus. MPLite support
    didn’t respond at all. I guess they are not interested and don’t worry about users getting a virus.
    My advice: don’t use this CRAP and stop using this forum. Wasting time!!!

  • Josh

    Can I burn anything on a disc using mediaplayerelite?

    • MediaPlayerLite

      Hello Josh. You cannot do that with MediaPlayerLite as it is just a media playing software. However an alternative product that does offer DVD burning would be http://www.converterlite.com

  • Darren Dheilly

    I have a Vista (Business system with service pack 2 installed) and MP lite had this small Horizontal Green Bar on the bottom of the play screen. In VLC. it is vertical one. All Media players I tried have
    it in AVI video files. Can you suggest a Video player that will play AVI files too – without that Green,
    Yellow and Blue bar (The color depends on the Player). I will use MP lite for MP4 as it worked real
    nice there… I wonder if MP lite is written with XP in mind.

    • MediaPlayerLite

      Hmm. This is a strange issue. Try going to “View” – “Options” – “Playback” – “Output” – Underneath “DirectShow Video” you should be able to select different video renderers. Try a few of those first.

  • Riham

    how do i get arabic subtitles to work on mplite?

    • MediaPlayerLite

      Try the following: Go to View -> Options -> Playback ->
      Output -> DirectShow Video -> VMR7(renderless) or
      VMR9(renderless). Then when you play the file, go to File –> Load
      Subtitle.

  • zubair

    how to play subtitle in mplite? no options are available.for this..load subtitle and others options not available plz help me..talk to me asap..

    • MediaPlayerLite

      Try the following: Go to View -> Options -> Playback ->
      Output -> DirectShow Video -> VMR7(renderless) or
      VMR9(renderless). Then when you play the file, go to File –> Load
      Subtitle

  • shepp1

    can you adjust video light or exposure?

    • MediaPlayerLite

      Hello. Yes that is a feature however you will have to go to “View”, then “Options”, then you’ll see “Keys” on the left, click on that and find the brightness option to give it a keyboard shortcut as it doesn’t presently have one.

  • Bill

    MPLite doesn’t seem to let me play VOB files that I created via my DVR Recorder/Samsung DVD Recorder. “See’s” the VOB, but no matter how you click on the file/folder or DVD, it won’t open and play…any ideas???

  • silver5426

    just downloaded the 0.5.0.0 update of mp lite and when i go to install it freezes and wont do anything.

    • MediaPlayerLite

      Is this due to interference from an Anti Virus Software?

  • homerjs

    When I attempt to open a .cda file I get the message “Cannot render file”. Reason for this?

    • MediaPlayerLite

      CDA files are not technically audio files they are a windows representation of a position on a CD. Do you have the CD these files came from?

      • homerjs

        Thanks for the reply. I figured that out by doing some research. I had the sender give me mp3 versions of the files!

  • Kyle

    I have been using MP lite for sometime now and enjoy it. I recently downloaded several running and biking training videos from a vendor I have downloaded from before. Those videos play without a problem. When I start these videos up the timer begins on them but I get no video on the screen. I am trying to isolate the problem. The videos work on another MP4 player but the quality is so bad I can’t watch for more than a few minutes. Any ideas. I am also working with the vendor.

    • MediaPlayerLite

      Am I right in saying you have received mp4 videos from this vendor before and they played no problem on MediaPlayerLite? But suddenly now they don’t display video? MP4 files are container files so they contain different codecs within. It may be that there is a video codec in the file that we cannot support.

  • kathie

    when I try and play a video it says stopped and wont play

  • Twinx

    I was trying to load a couple fla files with mediaplayerlite and got the “cannot render file” error….what can i do to get this working?

  • Twinx

    I tried opening an fla file on mediaplayerlite and got the “cannot render file” message. What can i do to fix this?

  • Mayos

    I get a message can not render file .. any ideas

  • mary

    there is a bug in the latest 0.5.0 upgrade. will not install. have tried at least 20 times since
    yesterday, 12/18.

  • AD

    how to load subtitle..?

  • oht

    I download your mediaplayerlitefam_d3759478.exe and try to install in Window 8.1 desktop . But the window said this app can’t run on your PC, check with software publisher.

  • andy

    Just installed MPlite . My aiudo and video play back in slow motion and freeze

  • andy

    Just installed MPlite . My audio and video play back in slow motion and freeze

  • Tonio G

    Why when getting the update I got the message below… I use Chrome?
    Thanks! by the way EXCELLENT Player!!!!

  • Budlee

    Just installed – opened FLV file. Get audio, no picture.

  • Nick

    Hi There,
    I have just downloaded the MT Lite player to play some films taken by a friend on a Sony camera. It has constant broken/interuptions on the sound on all play back. They are fine on my friends computor and on her camera. Anyone have any ideas?

  • James

    My subtitles which all worked with VLC do not show up, in the menu the subtitle menu is greyed out, any ideas

  • Leah

    How do I turn off the autoplay so when I open a video it doesn’t automatically begin playing?

  • Valentin Stanescu

    Hi!
    I just tried to play an mp4 movie and the player returns a warning window, informing me that

    it ‘could not render some pins in the graph’ etc.
    The warning window also shows detailed information related to 2 ,media types; Type 0 and Type 1, both ‘unknown’.
    What should I do?

    I’m using Win7 x64 and MediaPlayerLite 6.1 (64bit).

    Many thanks in advance.

    Kind regards,
    Valentin

  • Jazmine

    Hi How do I do it to play my muic so it shuffles the songs?

  • dadfred

    I D/L your program, which seems to work fine. The thing I question is your program associating itself with my .dat files… and now I can not remove the association with your program alone. I need external sources and extra programs to remove your DAT “leech”… what gives and why the association of .dat to your media player???

    • MediaPlayerLite

      MPL would not associate without requesting access. To remove, you can uninstall the player or change through your settings. Thanks

  • Jared Jeffs

    How do I rotate a video? My videos are playing sideways, please help!

    • MediaPlayerLite

      Press ALT + HOLD 2 key

  • Gary

    My video is horizontal. How do I flip it to vertical

    • MediaPlayerLite

      Press ALT + HOLD 2

  • jaycee

    how do I save a playlist and add new one?

    • MediaPlayerLite

      Unfortunately this is not a feature within MPL.

  • dean

    no color

  • pravin

    Hi! my video is playing upside down any one cn help me solve the problem?

  • Eddie Howarth

    when i click on a file instead of playing the video it just restarts my pc

  • jim

    hello, how can I remove the date and time when I play a video

  • R. Gabriel,d.d.

    It did it before about 6 months ago. So I uninstalled it and a couple months later I re-installed it. It has worked without fail up until yesterday when the issue started all over again. It has started freezing my computer again while attempting to render a file. I just re-installed a new O.S. a couple days ago.

  • R. Gabriel,d.d.

    The Issue of freezing my computer when rendering a file has started up again. Six months ago it started doing this so I removed it for a couple months and then re-installed it where it had work flawlessly up until yesterday when it started all over again. I just re-installed a new O.S. a couple days ago.

  • Xprinx

    Who said player ??

  • Winfred

    Hi!
    A friend made a video about 2 min long from her cell phone. It plays in odd horizontal position. I tried the ALT 4 or 6 on numbers pad on my keyboard and all it does is make the video jump ahead. I tried the ALT 8 or 6 and nothing happens. Something is better than nothing so I burned a DVD for them and even on their fairly new DVD deck it doesn’t play yet it plays fine on my PC with Media Player Classic. What can I do?

  • cedric b

    I can play the video but no audio comes through is there something I can do?

  • Thomas

    If there are multiple subtitle tracks (English, “English Signs/Songs” and “English, English Subtitles”) how do you default to the latter one?

  • Iain

    I have many .aac files from a variety of sources. With MPL 0.5.1, I get the message “Failed to render the file.” Each of these files plays ok with Microsoft Windows Media Player 11.0. I’m running under Windows XP (still!)

    Is there a solution?

  • Don

    Video is playing in fast forward………… can we slow it down

  • Balthazod

    I am not happy that you include malware and don’t give an option not to install, you have been removed from my PC and all will be from all my customers.

  • stratus46

    Running win 7 pro 64 bit. It works OK with WMC remote. The left and right arrows move in 5-6 second increments. Is there a way to set the increment to 30?

  • Paul Jackson

    Hi there, I love this program!! I use it to play .MTS files which are the video component of the Canon (and others) HD data in the PRIVATE folder. I am not sure where the time and date stamp is embedded in the video, could be in the .CPI files, don’t know? BUT, I would love to be able to save the video files as MP4′s with the time stamp embedded – is that possible??

  • wayne

    does mpeg offer burning of dvd discs?